Terms & Conditions

Please read these Terms and Conditions carefully.  By using this website (www.stjohnslabs.com) and/or by placing an order, you agree to be bound by these Terms and Conditions (“Terms”) which constitute a binding agreement between you and St John’s Laboratory Ltd. (“We”, “Us” or “Our”).  These Terms shall apply to the products we offer which are intended to research use only.  Your use of this website shall also be governed by our Privacy Policy. If you do not agree with these Terms, you may not use this website and should immediately discontinue use and exit. 
 
We reserve the right to update or amend these Terms as required, without prior notice with immediate effect. Your continued use of this website as described above, signifies your acceptance of updated or modified Terms.
 
(1) Intended Use
 
All products offered for sale are for academic study and/or research use only. Products intended for research use only have not been approved or cleared for clinical, drug or therapeutic use.  Products are not supplied for food, cosmetic, household or any other human use.  Use of all products must be in compliance with the law, and if applicable, in accordance with appropriate human subjects' procedures as exist within your institution.  Appropriate use will be your sole obligation. 
 
(2) Placing orders
 
All orders are subject to availability. The prices on this website exclude, where applicable, all value added taxes, import duties, postage, packaging, shipping and handling.  Prices and product availability are subject to change without prior notice. Prices may be changed up to the time of delivery.  
 
You can use Paypal or a Purchase Order number (PO) to place your order. PO numbers are issued by some organizations to authorize the order, identify and process it.  Please ensure you obtain a valid PO number from your organization.
 
You may place an order by:
 
Registering and using our online store on this website
By contacting us by email at order@stjohnslabs.com
By contacting us by phone at +44 (0)2072322321
By sending a fax to +44 (0)2076812580
 
To place an order you must provide your name, phone number, email and fax number as applicable.  You must ensure that you provide accurate, complete and correct information including complete billing and delivery information.
 
We will confirm receipt of your order when received.  Orders will be processed within 48 hours from receipt. Your order constitutes a contractual offer for us to sell and supply the product(s) to you.  A contract will come into force between you and us in accordance with these Terms when we accept your order and the products are dispatched to the address you provide.  
 
(3) Payment
 
You agree to pay for ordered products and to make timely payment.  Invoices must be paid within 30 days of date of invoice.  Pre-payment for products may be required.  We may withhold the products and/or cancel the contract between us if full payment is not received from you.  You are responsible for all applicable bank, wire, transfer or payment service provider charges.  
 
(4) Late Payment
 
If you do not pay any amount due to us under or in connection with these Terms we may charge you interest or claim interest on the overdue amount. If we charge you interest it shall be at the rate of 8% per year above the base rate of the bank of Lloyds TSB from time to time.  Such interest will accrue daily until date of payment, be compounded quarterly, and be payable on demand).  If we elect to claim interest and statutory compensation from you, this shall be in accordance with Late Payment of Commercial Debts (Interest) Act 1998. 
 
(5) Delivery of Products
 
Ordered products shall be delivered to the address provided for delivery.  Please ensure this is complete and accurate. If paying by Paypal, the delivery address should be the registered PayPal account address. 
 
We use best efforts to ensure delivery in a timely manner.  Delivery method will depend on the dispatch address.  We shall keep you informed as to delivery status. However, we cannot guarantee delivery by a specific date and delivery time shall not be essential to these Terms. If you do not accept delivery of the products or provide incomplete or incorrect delivery instructions, we may cancel your order and retain the products in which case you will remain liable for delivery and other incurred charges. 
 
(6) Risk and ownership 
 
Risk in the product(s) passes to you on dispatch of the product(s).  Ownership in the product(s) shall pass to you delivery of the product (s) AND on receipt by us of full payment, including all delivery and applicable costs.  Until ownership of the products has passed to you, you will possess the products as our fiduciary agent and bailee.
 
(7) Order Cancellation 
 
If you wish to cancel an order you must notify us.  There will be no cost for cancellation within 24 hours of order confirmation.  All cancellations after 24 hours of order confirmation with incur a 25% restocking fee.  You cannot cancel your order after you have used the product(s) or opened the product containers. Your statutory rights concerning the quality of products will be unaffected.
 
(8) Returns, Replacements & Refunds 
 
You may return a product only at your expense, and in accordance with our instructions.  To return a product, you must first notify us and then ship it back to us unused within 7 days of receipt.  
 
If you are not satisfied with the quality of your purchase, then we can replace or give a full refund for the item. To request a refund or replacement you must notify us within 12 months of receipt of the product(s).  You must also (1) provide us with the detailed protocol as applicable including images of positive and negative controls and (2) follow our recommendations and instructions.
 
Any products returned or in respect of which your actions are in contravention of the above, shall not be the subject of any refunds or replacements and you will continue to be liable for payment of such product (including all delivery charges). 
 
(9) No Third Parties
 
We offer the products on this website for sale to persons dealing as consumers only.  Products may not be resold without our prior written approval.  The Contracts (Right of Third Parties) Act 1999 shall not apply to these Terms and no contractual rights shall be conferred on third parties. Your statutory rights shall not be affected.
 
(10) Website Registration & Password
 
To place an order online you must register on this website.  You must provide accurate, true, current, and complete information when registering.  Please ensure that this information remains current and up-to-date.  It is your sole responsibility to ensure that you safeguard your log-in credentials including your password.  You agree that we may deem any use of your online account as authorized by you.  You also agree not to impersonate any other person or entity, or use a false name. 
 
(11) Your Representations & Warranties
 
By placing an order, you represent and warrant that:
 
(a) you are legally capable of entering into a binding contract
(b) you have full authority, power and capacity to agree to these Terms
(c) your intended and actual use of the product(s) shall be in accordance with applicable law
(d) all information provided by you is accurate, correct and complete; and 
(e) you will be able to accept delivery of the product(s). 
 
(12) Indemnity
 
You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to legal and accounting fees, that arise from or relate to your use or misuse of, or access to this website or otherwise from your breach of these Terms.   
 
(13) Force majeure 
 
Where a force majeure event gives rise to a failure or delay by us performing our obligations under these Terms of sale, those obligations will be suspended for the duration of the force majeure event and shall not be considered a breach of these Terms.  We shall notify you within 10 working days after the date on which we become aware of any force majeure event. We shall take all reasonable steps to mitigate the effects of the any force majeure event.  A force majeure event shall be any unforeseeable circumstance beyond our reasonable control and shall include but not be limited to Acts of God earthquakes, fires, storms, floods, lightning; the unavailability of raw materials, components or products; power failure; industrial disputes, riots and strikes; governmental regulations;  fires, floods and disasters; state of emergencies; terrorist attacks or wars; blocking of means of transport or supply; telecommunication failures.  
 
(14) Disclaimer & Limitation Of Liability
 
We make no guarantee that this website is suitable for your intended use, error-free, reliable, timely, reliable, entirely secure, virus-free or available.  No product data are to be construed as a recommendation for use in violation of any patents. TO FULLEST EXTENT OF THE LAW AND THAT CANNOT BE EXPRESSLY EXCLUDED UNDER APPLICABLE LAW, THIS WEBSITE IS PROVIDED WITHOUT ANY REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY OR COMPLETENESS OF INFORMATION OR FITNESS FOR A PARTICULAR PURPOSE.  
 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES DUE TO FORCE MAJEURE OR FOR BUISNESS LOSSES, INCOME, PROFITS, REVENUE, USE, MISUSE, ANTICIPATED SAVINGS, COMMERICAL OPPORTUNITES, GODWILL, LOSS OF USE, LOSS OR CORRUPTION OF DATA OR DATABASE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE TERMS.
 
Our aggregate liability to you under the terms of sale will not exceed the greater of the total amount paid or payable by you to us under these Terms. 
 
Your statutory rights shall not be affected.
 
(15) Cancellation of Contract
 
We may cancel our contract with you under these Terms if:
(a) you materially breach these Terms including failing to pay in full and in a timely manner
(b) you cease to trade;
(c) you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you;
(d) a person (including the holder of a charge or other security interest) is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court;
(e) the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums; or
(f) any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors.
(16) Consequences of Cancellation
 
Upon cancellation of our contract in accordance: 
 
(a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation; 
(b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products); and 
(c) all the other provisions of these terms of sale will cease to have effect, except that Sections 6, 8, 11 to 15 will survive termination and have effect indefinitely. 
 
(17) Use of Data 
 
Any information you provide to us will be used in accordance with our Privacy Policy which may be viewed on our website.
 
(18) Assignment
 
You may not assign, change or dispose of these Terms or your obligations under these Terms without our express written prior consent.  We reserve the right to assign, transfer, subcontract, charge and otherwise dispose these Terms or any or all of our rights and obligations under these Terms. 
 
(19) Variation
 
Contracts under these Terms may only be varied in writing as agreed by both you and us. We may revise these Terms from time-to-time, but such revisions will not affect the terms of any contracts which we have already entered into with you. 
 
(20) Governing Law & Severability
 
The law of England governs and shall govern any and all claims and English courts shall have jurisdiction and be the venue of any actions, claims or proceedings. If any provisions of these Terms are deemed or become invalid, the validity of the other provisions shall not be affected.
 
Additional Terms and Conditions for Antibody Validation Project:
UK-based customers can find these here.
Non UK-based customers can find these here.
St John's Laboratory Ltd © 2017