Privacy Policy

We are committed to safeguarding your privacy. We only use information your provide or collected in accordance with the law. This Privacy Policy indicates how your personal data is treated by us.  
 
We have taken steps to ensure the security and confidentiality of your data.  However, data transmission over the internet is inherently insecure, and we cannot guarantee security of data.  You are responsible for safeguarding your log-in credentials including your password and user details.
 
Third Party Websites
 
This Privacy Policy does not apply to third party websites which we do not control, such as Paypal.  Before submitting any information on third party websites, you should review their own privacy policies which are unrelated to us. 
 
Data Collected
 
We collect, store and process your personal data to perform our obligations under our Terms and Conditions (“Terms”). We collect, store and process your personal data:
 
a) when you provide your data. For example, for billing, delivery and payment purposes
b) to communicate with you
c) to provide, operate and improve our website
d) at your request, to participate in promotions, surveys and newsletters
e) when you registering on our website or make an inquiry with us
Examples of personal data are your name and address. We may use your data to perform certain actions such as for security reasons, identification and authentication. 
 
IP Address
 
We also collect non personal data, such as your browser version and duration of your visit to our website.  Such data is automatically received and recorded on our server logs including your IP address, cookies, time and duration of your visit. We use this information for statistical analysis and to optimize your experience. You agree that such non-confidential information may be used by us in our discretion. We may also use such information to identify and track fraudulent activity. 
 
Use of Cookies
 
Many web businesses use cookies.  A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. They are small files that enable us to record information about the device you use to access our website. Some are needed to make websites work properly whereas others help improve your online experience.  Most cookies are automatically deleted when you close your browser or exit a website.  However, some cookies may be stored for longer periods.  By accepting our Terms, you authorize our use of cookies. You may request further information or withdraw your consent to our use of cookies by sending an e-mail and contacting us. 
 
Data Disclosure 
 
We will not provide your personal information to any third partied for direct marketing purposes without your express prior consent.  We may disclose your personal information:
To third parties to assist us with our administrative or business functions
When required to comply with the law 
In order to enforce our legal obligations or rights
To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling who will be obligated to abide by this Policy.
 
Data Transfer
 
If you are visiting our website from outside the European Union or United States of America, please be aware that your information may be transferred to, stored, and processed to servers outside of these jurisdictions. You consent to such transfer. The data protection and other laws of the European Union, European Union countries and the United States of America may differ from other countries but please be assured that we take steps to ensure that your privacy is protected. By using this website you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
 
Your Rights 
 
At any time, you may revoke your consent to or ask about our use of your personal data.  We will delete your personal data when no longer needed or required, or if you have requested deletion.  However, data deletion is subject to legal storage requirements or if it is required for billing purposes.  If you request it, we will inform you of all the personal data that is stored about you which may be subject to an administrative fee of £5.00. You will be required to submit sufficient proof of identity before we may release any such information.  We may withhold such personal information to the extent permitted by law.
 
Miscellaneous
 
We reserve the right to amend this Privacy Policy at any time, always observing the applicable data protection laws. Please check this page regularly for any changes. If you have any questions, inquires or wish to communicate with us about this Privacy Policy, please contact us at +44 (0)208 223 3081 or via e-mail at info@stjohnslabs.com
 
Dated: 05/07/2013
St John's Laboratory Ltd © 2017